Manual Task Element

Don't Know What a Manual Task Element Is?
See Process Modeling Element Descriptions for a description of the Manual Task element.
Permissions Required
Your user account or group membership must have the following permissions to configure a Manual Task element in the Process model unless your user account has the Make this user a Super Admin setting selected:
Processes: Edit Processes
Processes: View Processes
See the Process permissions or ask your Administrator for assistance.
Add a Manual Task Element to the Process Model
​Permissions are required to do this.
Follow these steps to add a Manual Task element to the Process model:
1.
​View your Processes. The Processes page displays.
2.
​Create a new Process or click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Locate the Task element in the Elements and Connectors palette that is to the left of the Process Modeler canvas. If the Hide Menus button​
is enabled, the Elements and Connectors palette displays the Task element's icon
.
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4.
Drag the element into the Process model canvas where you want to place it. If a Pool element is in your Process model, the Manual Task element cannot be placed outside of the Pool element.
5.
From the Elements drop-down menu, select the Manual Task option. The Manual Task element displays.
 
Manual Task element
After adding the Manual Task element, consider adding either of the following Boundary-type Process model elements to design business solutions when your best-case scenarios don't happen:
​Boundary Timer Event element (Don't know what that is?)
​Boundary Error Event element (Don't know what that is?)
​Boundary Signal Event element (Don't know what that is?)
After the element is placed into the Process model, you may adjust its location in the following ways:
Move the element by dragging it to a new location.
​Select the element with other elements and/or connectors, and then move them collectively by dragging them to new locations in relation to one another.
​Align and/or distribute the element in relation to other selected elements and/or connectors.
Moving a Manual Task element has the following limitations in regards to the following Process model elements:
Pool element: If the Manual Task element is inside of a Pool element, it cannot be moved outside of the Pool element. If you attempt to do so, Process Modeler places the Manual Task element inside the Pool element closest to where you attempt to move it.
Lane element: If the Manual Task element is inside of a Lane element, it can be moved to another Lane element in the same Pool element. However, the Manual Task element cannot be moved outside of the Pool element.
Customize the Appearance of a Manual Task Element
Customize the Manual Task Element's appearance in the following ways:
Customize the color of the element, icon, and label, which by default display as black-colored. See Change a Manual Task Element's Color.
Customize the icon that displays in the element. Manual Task Elements display the
icon in the shape by default. See Change a Manual Task Element's Icon.
After a Manual Task Element is added to a Process model, optionally customize these aspects of its appearance. Each Manual Task element's appearance may only be changed individually.
Change a Manual Task Element's Color 
The Manual Task element and label are black-colored by default. After a Manual Task element is added to a Process model, its shape and label color can be changed. An element color may only be changed individually.
​Permissions are required to do this.
Follow these steps to change the color for a Manual Task element:
1.
​View your Processes. The Processes page displays.
2.
Click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Select the Manual Task element to change its color. Available options display above the selected element.
 
4.
Click the Open Color Palette icon
. The color palette displays.
5.
Do one of the following to change the color:
Select a color swatch: Select one of the color swatches from the color palette. The Manual Task element and label change to that color.
Specify a custom color: Click the
icon to display the color selector, and then select a color, enter the Hex color code, or enter the red, green, blue, and alpha color values for the custom color. The Manual Task element and label change to that color.
 
Reset to the default color: Click the
icon to reset the Manual Task element and label to its default color.
Change a Manual Task Element's Icon
 A Manual Task element displays the
icon in the shape by default.
Permissions are required to do this.
Follow these steps to change the icon for a Manual Task element:
1.
​View your Processes. The Processes page displays.
2.
Click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Select the Manual Task Element to customize. Available options display above the selected element.
 
4.
Click the Open Color Palette icon
. The color palette displays.
5.
Click the
icon. The Select a custom icon screen displays.
 
6.
From the Search drop-down menu, select the icon to display. The Manual Task element's icon changes to the selected icon.
7.
Click OK.
To reset the Manual Task element to its default icon, click the Reset to Default button from the Select a custom icon screen.
Replace a Manual Task Element with a Different Task Type or Sub Process Element
After a Manual Task element is added to a Process model, you may replace it with a different Task type or a Sub Process element:
​Form Task element
​Script Task element
​Sub Process element
The selected Manual Task element is replaced by the default settings and color of the replacing element.
​Permissions are required to do this.
Follow these steps to replace a Manual Task element with a different Task type element or a Sub Process element:
1.
​View your Processes. The Processes page displays.
2.
Click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Select the Manual Type element to change to another element. Available options display above the selected element.
4.
Click the Elements icon. The Elements drop-down menu displays the Task type elements and the Sub Process element.
 
5.
Select the element to replace the Manual Task element. The Change Type screen displays to confirm replacing the currently selected element.
 
6.
Click Confirm. The new element replaces the Manual Task element with its default settings and color.
Copy a Manual Task Element
Copying a Manual Task element copies the original along with its current settings, making it easier and faster to continue designing without adding default elements or connectors with their default settings.
The copied Manual Task element displays below the original. Any Sequence Flow and/or Message Flow elements incoming to or outgoing from the original are not copied.
​Permissions are required to do this.
Follow these steps to copy a Manual Task element in your Process model:
1.
​View your Processes. The Processes page displays.
2.
Click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Select the Manual Task element to copy. Available options display above the selected element.
 
4.
Click the Copy Element icon
. The Process model element copies.
 
Delete a Manual Task Element
Deleting a Process model element also deletes any Sequence Flow elements incoming to or outgoing from that element. For example, if a Process model element is deleted that has both incoming and outgoing Sequence Flow elements, the Sequence Flow elements must be reconnected for the remaining elements/connectors.
​Permissions are required to do this.
Follow these steps to delete a Manual Task element from your Process model:
1.
​View your Processes. The Processes page displays.
2.
Click the Open Modeler icon
to edit the selected Process model. Process Modeler displays.
3.
Select the Manual Task element to delete. Available options display above the selected element.
 
4.
Click the Delete icon
. The Process model element deletes.
Settings
The Manual Task element has the following panels that contain settings:
Configuration panel
​Edit the element name​
​Select the Screen for the manual Task​
​Specify when the manual Task is due​
​Display the next assigned Task to the Task assignee​
Loop Characteristics panel
​Specify characteristics to perform multiple instances of the Task​
Documentation panel (available when the Documentation package is installed)
​Edit the element's description displayed in Process documentation​
Assignment Rules panel
​Select to whom to assign the Task​
​Assign the Task using rules​
Notifications panel
​Set Task notifications​
Email Notifications panel (available when the Send Email package is installed)
​Overview​
​Set the email notification's subject and body content​
​Set recipients for this email notification​
​Set when this email notification sends​
​Edit an email notification​
​Copy an email notification​
​Delete an email notification​
Comments Panel
​Enable or disable Task comments​
Vocabularies panel (available when the Vocabularies package is installed)
​Assign Vocabularies that validate Request data from this element​
Advanced panel
​Edit the node's identifier value​
Configuration Panel Settings
The Manual Task element has multiple settings in the Configuration panel:
​Edit the element name​
​Select the Screen to do the manual Task​
​Specify when the manual Task is due​
​Display the next assigned Task to the Task assignee​
Edit the Element Name
An element name is a human-readable reference for a Process element. Process Modeler automatically assigns the name of a Process element with its element type. However, an element's name can be changed.
​Permissions are required to do this.
Follow these steps to edit the name for a Manual Task element:
1.
Select the Manual Task element from the Process model in which to edit its name. Panels to configure this element display.
2.
Expand the Configuration panel if it is not presently expanded. The Name setting displays. This is a required setting.  
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3.
In the Name setting, edit the selected element's name and then press Enter.
Select the ProcessMaker Screen for the Manual Task
When a Manual Task element triggers, a Screen can display instructions or information in its Task summary so its Task assignee can perform the manual Task. The Screen must be of Display type.
When a Manual Task element is placed into a Process model, it is not configured to display a Screen when it triggers. Therefore, it must be configured.
​Permissions are required to do this.
Follow these steps to select the Screen that displays when a Manual Task element triggers:
1.
Select the Manual Task element from the Process model in which to select the Screen that displays when that Manual Task element is triggered, thereby providing instructions or information to the Task assignee. Panels to configure this element display.
2.
Expand the Configuration panel if it is not presently expanded, and then locate the Screen for Input setting.
 
3.
From the Screen for Input drop-down menu, select the Screen that has been designed to display when that Manual Task element triggers. This drop-down menu displays only Display types to display a message to the Task assignee in the Task summary. After a Screen is selected, the Open Screen link displays.
4.
Optionally, click the Open Screen link to view and/or edit your selected Screen. Note that your user account must have appropriate Screen category permissions to view and/or edit the selected Screen.
Specify When the Manual Task is Due
Specify when a Manual Task element is due from when that activity is assigned to a Request participant. The default period of time for a Task to be due is 72 hours (three days).
The Task due date displays for each pending assigned Task. After the specified time expires for a manual Task, an overdue indicator displays for that manual Task to the Task assignee.
Total Number of Hours Includes All Hours
Specify due time for a Task element in total number of hours. This includes hours not normally associated with business hours, including overnight hours, weekends, and holidays.
Self Service Tasks Can Become Overdue Without a Task Assignee
A Self Service Task can become overdue even though no members of a group have self-assigned that Task: the number of hours that Task is due begins as soon as that Task element triggers. Therefore, if configuring a Self Service Task, consider that the Task does not immediately have a Task assignee to do that Task.
​Permissions are required to do this.
Follow these steps to specify when a Manual Task element is due:
1.
Select the Manual Task element from the Process model in which to specify how many hours the activity is due. Panels to configure this element display.
2.
Expand the Configuration panel if it is not presently expanded, and then locate the
Due In setting.  
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3.
In the Due In setting, enter the total number of hours the activity is due in one of the following ways:
Enter the number in the Due In setting and then press Enter.
Hover your cursor over the Due In setting, and then use the spin arrows to increase or decrease the total number of hours by one.
Display the Next Assigned Task to the Task Assignee
When the Display the Next Assigned Task to the Task Assignee setting is used in a Manual Task element, a selected Display-type Screen displays after the Task for this Manual Task element completes. An interstitial Screen displays while the Request resumes routing. Non-assigned automated actions run as part of that Request while the interstitial Screen displays. The interstitial Screen displays indefinitely until one of the following occurs:
The Request assigns another Task to the same Task assignee, at which time the new Task displays.
The Request completes, at which time the Request summary displays.
The user clicks a link to leave that page to display another location.
Use an interstitial Screen when the expected period of time that the next Task is assigned to the same Task assignee is short; otherwise, the interstitial Screen displays indefinitely without user intervention or the session expires.
Use the Display the Next Assigned Task to the Task Assignee setting in the following ways:
Tasks that use Conversational-type Screens: During an automated chat-style conversation with the Request participant using the Conversational Forms package, link Conversational Screens together while the Request resumes routing based on previous conversational responses by the participant. See What is a Conversational Screen? for information how to design modern-style chat experiences with Conversational Screens and the Conversational Forms package.
Tasks that use Form-type Screens: Display a message with a Display-type Screen that reads Loading your next Task while the Request routes to the next Form Task or Manual Task element's Task.
See the tabs below for more information how to use the Display the Next Assigned Task to the Task Assignee setting with Conversational- and Form-type Screens.
After selecting the Display the Next Assigned Task to the Task Assignee setting, the Screen Interstitial setting displays to select which Screen displays between the Tasks. This behavior is different than the default functionality, whereby the To Do Tasks page displays after each Task completes.
The Display the Next Assigned Task to the Task Assignee setting applies only between this Manual Task element and the subsequent Form Task element or Manual Task element to which the Request routes.
If the next Task is assigned to a different user or group, then the interstitial Screen displays until that Request completes or another Task is assigned that user.
The Display the Next Assigned Task to the Task Assignee setting has two purposes depending on whether the Form Task element's Task uses a Conversational- or Form-type Screen.
Task Uses a Conversational-type Screen
Task Uses a Form-type Screen
Task Uses a Conversational-Type ProcessMaker Screen
Use the Display the Next Assigned Task to the Task Assignee setting to link Conversational Screens together while the Request resumes routing based on previous conversational responses by the participant. Multiple elements and connectors may perform automatic tasks after this Manual Task element's Task and before the next Conversational Screen's Task triggers in that Request. However, the Request participant experiences a seamless conversation between the two Conversational Screens' Tasks while the interstitial Screen displays in the chat box. For example, use a Screen that uses an Image or Rich Text control that displays an animated GIF to imply that the other conversational participant is typing.
Animated GIF in Image control for a Screen to link between Conversational Screens
Non-assigned automated actions run as part of that Request while the interstitial Screen displays. When the Request assigns the next Task to that Task assignee, the new Task displays in the chat box as continued conversation in a seamless chat experience to the Request participant.
Task Uses a Form-Type ProcessMaker Screen
Use the Display the Next Assigned Task to the Task Assignee setting when you understand that this Task assignee will be assigned multiple Tasks during the same Request regardless of whomever that Task assignee is. This becomes convenient for that Task assignee to display the next Task immediately after submitting the current Task in that Request, especially if other elements and connectors are between Form Task and/or Manual Task elements so that Tasks are assigned quickly.
​Permissions are required to do this.
Follow these steps to configure a Manual Task element to display an interstitial Screen while the next assigned Task displays to the Task assignee:
1.
Select the Manual Task element from the Process model in which to configure it to display an interstitial Screen after its Task completes. Panels to configure this element display.
2.
Expand the Configuration panel if it is not presently expanded, and then locate the Display Next Assigned Task to Task Assignee setting.
 
3.
Select the Display Next Assigned Task to Task Assignee setting. The Screen Interstitial setting displays.
 
4.
From the Screen Interstitial drop-down menu, select which Display-type Screen to display after this Manual Task element's Task completes. This is a required setting.
Documentation Panel Settings
Edit the Element's Description Displayed in Process Documentation
If the Documentation package is installed, describe the element's purpose and how it functions in the Process. This description does not affect Requests for the Process, but may be useful for Process model maintenance such as how the element is configured. Edit information by using the What-You-See-Is-What-You-Get (WYSIWYG) rich text editor.
A Process's entered documentation displays by selecting the View Documentation icon for that Process. 
ProcessMaker Package Required
The Documentation package must be installed to view or edit the documentation for a Process element. Use the Documentation package to view documentation for Processes that includes an image of the Process map and entered description of its elements and connectors.
Follow these steps to edit the description for an element:
1.
Select the element from the Process model in which to edit its description. Panels to configure this element display.
2.
Expand the Documentation panel if it is not presently expanded. The Description setting displays.
 
3.
In the Description setting, edit the information to display when viewing documentation for this element and then press Enter. Alternatively, use the What-You-See-Is-What-You-Get (WYSIWYG) rich text editor to stylize your text by clicking the More icon
.
 
Follow these guidelines to use the WYSIWYG rich text editor to stylize your text:
Undo changes: Click on the
icon to undo the last action.
Redo changes: Click on the
icon to redo the last undone action.
Insert/Edit Link: Click on the
icon to convert the selected text into a hyperlink. Follow these steps to create a hyperlink: 
1.
Select the required text from the Rich Text control.
2.
Click on the
icon. The Insert/Edit Link screen displays.  
 
3.
In the URL setting, enter the destination URL.
4.
In the Text to display setting, edit or enter the text displayed in the Rich Text control.
5.
In the Title setting, enter the text to display when a user hovers over the displayed text.
6.
From Open link in… drop-down menu, select one of these options:
New window: Select this option to open the destination page in a new browser window.
Current window: Select this option to open the destination page in the current browser window.
Insert/Edit Image: Click on the Insert/Edit Image icon
to insert an image. Follow these guidelines: 
1.
Click on the Insert/Edit Image icon
. 
2.
The Insert/Edit Image screen displays:
 
 
3.
In the Source setting, enter a URL for the image. 
4.
In the Alternative Description setting, enter the text to display if the source URL of the image is not accessible.
5.
In the Width setting, enter the maximum width for the image. 
6.
In the Height setting, enter the maximum height for the image. 
7.
Toggle the Constrain Proportions icon
to maintain the width-height ratio of the image to its original proportion. 
8.
Click Save. 
Insert Page Break for PDF: Click on the Insert Page Break for PDF icon
to insert a page break when a PDF document is created for this documentation if your browser supports this feature. 
Format text: Follow these guidelines to format text:
Headings: From the Paragraph/Formats menu, select Headings and then select a heading size.
Bold: Do one of the following:
From the editor toolbar, select the
icon.
From the Paragraph/Formats menu, select Inline and then Bold.
Italics: Do one of the following:
From the editor toolbar, select the
icon.
From the Paragraph/Formats menu, select Inline and then Italic.
Underline: From the Paragraph/Formats menu, select Inline and then Underline.
Strikethrough: From the Paragraph/Formats menu, select Inline and then Strikethrough.
Superscript: From the Paragraph/ Formats menu, select Inline and then Superscript.
Subscript: From the Paragraph/Formats menu, select Inline and then Subscript.
Code: From the Paragraph/Formats menu, select Inline and then Code.
Paragraph: From the Paragraph/Formats menu, select Blocks and then Paragraph.
Blockquote: From the Paragraph/Formats menu, select Blocks and then Blockquote.
Division: From the Paragraph/Formats menu, select Blocks and then Div.
Preformatted:  From the Paragraph/Formats menu, select Blocks and then Pre.
Change text color: Use the Text Color drop-down to change text color. Click on the
icon. The color palette displays. Do one of the following:
Select one of the color swatches from the color palette. The selected text changes to that color.
Click the
icon to select a custom color from the Color Picker.
Click the
icon to reset the text to its default color.
Align text: Follow these guidelines to align text:
Left align: Do one of the following:
From the editor toolbar, use the
icon to left-align text.
From the Paragraph/Formats menu, select Align and then Left.
Center align: Do one of the following:
From the editor toolbar, use the
icon to center-align text.
From the Paragraph/Formats menu, select Align and then Center.
Right align: Do one of the following:
From the editor toolbar, use the
icon to right-align text.
From the Paragraph/Formats menu, select Align and then Right.
Justify: Do one of the following:
From the editor toolbar, use the
icon to justify text. 
From the Paragraph/Formats menu, select Align and then Justify.
Insert a bullet list: Use the
icon to format text as a bulleted list.
Insert a numbered list:  Use the
icon to format text as a numbered list.
Indent text: Click on the
icon to increase text indenting.
Outdent text: Click on the
icon to decrease text indenting.
Assignment Rules Panel Settings
Specify whom to assign the manual Task or to use assignment rules to assign the manual Task.
Select to Whom to Assign the Manual Task
Instead of assign the Task's assignee using one or more rules, select to whom to assign a manual Task:
Users and/or groups: Assign that Task randomly to one user from a specified set of users and/or group members. ProcessMaker assigns the Task to one user randomly. If that Task is not configured to allow that Task assignee to reassign that Task, then that person must complete that Task.
Previous Task assignee: Assign that Task to the previous Task assignee in that Request's workflow.
Request starter: Assign that Task to the user that started the Request.
By User ID: Assign that Task to a user based on a Variable Name value as entered into a Screen during a previous Task in that Request. For example, if a Line Input control in a Screen has the Variable Name value of Name, to contain a user's name, then use that value to thereby assign the Task to that user.
Self Service: Assign that Task to allow any member in a specified group to self-assign any Task from a queue. When this Task element triggers, this Task displays in the Self Service Task page for all members of that group.
Assign the Task using a rule expression: Determine that Task's assignee using a rule expression with syntax components described in Expression Syntax Components.
​Permissions are required to do this.
Follow these steps to select to whom to assign the Task that is referenced in a Manual Task element:
1.
See Maximize the Process Modeler Canvas View.
2.
Select the Manual Task element from the Process model in which to select the Task assignee. Panels to configure this element display.
3.
Expand the Assignment Rules panel if it is not presently expanded. The Task Assignment setting displays.  
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4.
From the Assignment Type drop-down menu, select one of the following options:
Users / Groups: Select Users/Groups to randomly assign the Task to a specified user or group member. When this option is selected, the Assigned Users/Groups drop-down menu displays below the Assignment Type drop-down menu.
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From the Assigned User drop-down menu, select the person's full name or the name of a group as the Task element's assignee. ProcessMaker assigns the Task to one user/group member randomly.
Previous Task Assignee: Select Previous Task Assignee to assign the Task to who was assigned the previous Task in this Request.
Request Starter: Select Request Starter to assign the Task to the Request starter. This is the default option.
By User ID: Select By User ID to assign the Task to a user based on a Variable Name value as entered into a Screen during a previous Task in that Request. For example, if a Line Input control in a ProcessMaker Screen has the Variable Name value of Name, to contain a user's name, then use that value to thereby assign the Task to that user. When this option is selected, the Variable Name of User ID Value setting displays.
In the Variable Name of User ID Value setting, enter the Variable Name value from which to reference the user to whom to assign the Task.
Self Service: Select Self Service to allow any member in a specified group to voluntarily self-assign any Task from a queue. When this option is selected, the Assigned Group drop-down menu displays below the Task Assignment drop-down menu.
From the Assigned Group drop-down menu, select the group from which any of its members can self-assign Tasks from a queue. When this Manual Task element triggers, this Task displays in the Self Service Task page for all members of that group.
Rule Expression: Select Rule Expression to assign the Task's assignee using one or more rules. The rule expressions follow the Friendly Enough Expression Language (FEEL) syntax described in Expression Syntax Components. Each rule can only have one expression, but by using logical operators multiple conditions can be specified in that expression. You may use multiple rules to better confine the condition(s) to whom to assign the Task. You may use Magic Variables in your expression syntax. To add an expression, click the add 
 button. The Add FEEL Expression settings display.
 
 
Follow these step to define an expression:
1.
In the FEEL Expression setting, enter or edit the expression that determines that Form Task element's Task assignee using the syntax components described in Expression Syntax Components, and then press Enter.
2.
From the Assign to User/Group drop-down menu, select the user or group to whom to assign that Task if the expression in the FEEL Expression setting evaluates as True. 
3.
From the Default Assignment drop-down menu, select a user or group to assign that Task to if none of the expressions evaluate as True. 
5.
Enable the Lock Task Assignment to User toggle key to assign this Task to the same Task assignee if workflow in the Request returns to this Manual Task. If the initial Task assignee was a member of a group, the Task is reassigned to the same group member. This option is useful if the initial Task assignee in the Request might need to provide clarification regarding information that Request participant initially submitted in that Task.
 
6.
Enable the Allow Reassignment toggle key to allow the Task assignee to reassign the Task if necessary. If the Allow Reassignment option is enabled, the Reassign button displays in the Task summary to allow that Task assignee to reassign that Task. See View a Task Summary.
If you enable the Allow Reassignment option, ensure that this Task is assigned to more than one user or to a group. Otherwise, despite the availability of the Reassign button in the Task summary, that Task assignee has no users to which to reassign this Task unless that user started that Request.
Expression Syntax Components
Use the following expression syntax components to compose the expression that describes to whom is assigned a Task referenced in a Manual Task element.
Spaces are allowed before and after expression components, such as arithmetic and comparison operators, to more easily read the expression.
Combine expressions using logical operators. Example: (not approved) or (cost > 500).
​Magic Variables can be used in when composing expressions.
Literals
Component
Syntax
Example
string
"hello world" or 'hello world'
FullNameInput == "Louis Canera"
number
100
cost > 500
array
[value1, value2]
myFruit not in ["apples", "oranges"]
Boolean
true and false
directorSigned
Arithmetic Operations
Component
Syntax
addition
+
subtraction
-
multiplication
*
division
/
Logical Operators
Component
Syntax
not
not
and
and
or
or
Comparison Operators
Component
Syntax
equal to
==
not equal to
!=
less than
<
greater than
>
less than or equal to
<=
greater than or equal to
>=
String Operator
Component
Syntax
concatenate matches
~
Array Operators
Component
Syntax
contains
in
does not contain
not in
Range
Component
Syntax
Example
range
..
foo in 1..10
Notifications Panel Settings
Set Task Notifications
Set email notifications for Tasks separately. Settings in the Notifications panel configure Task notifications only within the ProcessMaker application.
Set when notifications regarding Tasks are sent to the following:
Requester: Send notifications to the Request initiator (referred to as the Request starter) when the Task associated with this Manual Task element is assigned and/or completed.
Task assignee: Send notifications to Task assignees associated with this Manual Task element when that Task is assigned and/or completed.
Request participants: Send notifications to all Request participants of this Process when the Task associated with this Manual Task element is assigned or completed.
​Permissions are required to do this.
Follow these steps to set Task notifications in a Manual Task element:
1.
Select the Manual Task element from the Process model in which to set Task notifications. Panels to configure this element display.
2.
Expand the Notifications panel if it is not presently expanded. Settings display to set Task notifications.  
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3.
From the Requester settings, set Task notifications for the Request starter following these guidelines:
Enable the Assigned setting to notify the Request starter when the Task associated with this Manual Task element is assigned. Otherwise, disable this setting to not send this notification.
Enable the Completed setting to notify the Request starter when the Task associated with this Manual Task element is completed. Otherwise, disable this setting to not send this notification.
Enable the Due setting to notify the Request starter when the Task associated with this Manual Task element is due to be completed. Otherwise, disable this setting to not send this notification.
4.
From the Assignee settings, set Task notifications for assignees of this Manual Task element following these guidelines:
Enable the Assigned setting to notify Task assignees associated with this Manual Task element when they are assigned this Task. Otherwise, disable this setting to not send this notification.
Enable the Completed setting to notify Task assignees associated with this Manual Task element when they complete this Task. Otherwise, disable this setting to not send this notification.
Enable the Due setting to notify Task assignees associated with this Manual Task element is due to be completed. Otherwise, disable this setting to not send this notification.
5.
From the Participants settings, set Task notifications to all Request participants of this Process following these guidelines:
Enable the Assigned setting to notify all Request participants of this Process when the Task associated with this Manual Task element is assigned. Otherwise, disable this setting to not send this notification.
Enable the Completed setting to notify all Request participants of this Process when the Task associated with this Manual Task element is completed. Otherwise, disable this setting to not send this notification.
Enable the Due setting to notify all Request participants of this Process when the Task associated with this Manual Task element is due to be completed. Otherwise, disable this setting to not send this notification.
Email Notifications Panel Settings