Use the Send Email package to automatically send emails during your Process Requests. The Send Email package has the following components after it is installed:
New Screen type: The Send Email package adds a new Screen type called Email. Use an email-type Screen to compose the email body for email messages to sent with the Send Email package. In doing so, use Variable Name setting values from Screens referenced in a Process model to customize the sent email. The content of referenced Email-type Screens become the email body content. When creating a new Screen, select the Email type.
Send email notifications from Task and Manual Task elements: Send email notifications when a Task or Manual Task element triggers, completes, or under a specified condition. Include either plain text or the contents of an Email-type Screen as the email body content.