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Conversational Forms

Improve user experience by designing robust Conversational Forms, ensuring smooth interaction across devices. The enhanced Conversational Forms now offer mobile-optimized rendering, advanced navigation controls, and rich input options, enabling seamless, interactive user experiences that drive engagement and streamline form-based workflows.

  • Conversational Forms are optimized for mobile devices, offering a smoother experience for mobile users.

  • Designers have several new controls available for designing their forms:

    • Image/File Upload: Users can upload and preview files.

    • Date Picker: Adds date selection capabilities.

    • Select List: Offers visually appealing selection options.

    • In-Line Action: Allows referring other assets (data connectors, scripts, genies, sub-processes) within the conversation.

    • Break and Jump Controls: Facilitate navigation within forms.

  • Users can obtain a direct link to the Conversational Form if they leave mid-conversation.

Watch the following product tour to learn how to use Conversational Forms.

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