# Process Intelligence Architecture

## Data Flow and Components

Data handling and data flow in different components is illustrated in the picture below.

<figure><img src="/files/NiRVNDBMVIVK0WVyYmrG" alt=""><figcaption><p>Process Intelligence solution architecture</p></figcaption></figure>

## Agent installation analytics&#x20;

Process Intelligence monitors Agent license usage that is separated from other business data collection.&#x20;

## Agent connectivity and functionality monitoring&#x20;

Process Intelligence uses a separate Health check API to monitor Agents connectivity the the Process Intelligence Platform, hardware performance, and data collection functionality.&#x20;

## Unattended team-token distribution (optional)&#x20;

Customer can deploy team-tokens during the installations as installation parameters or manually by the source-computer users by default. Optional method is to upload the list of source-computer user emails with the desired Process Intelligence team. In such case the functionality is as follows: (1) Agent connects to the Process Intelligence Cloud, (2) It checks if a new team-token is available with that email, (3) New team-token is assigned to that computer, (4) Data-collection starts for that team, (5) Email is not used anymore or linked to the collected data and can be removed from the Admin panel after a successful deployment.&#x20;

## Agent auto-updates (optional)&#x20;

Process Intelligence Agent has auto-update capabilities. The different versions of the software are hosted on our cloud with a restricted access policy. The updater tool checks that the software is signed with the Process Intelligence digital certificate prior to software installation. Auto-updates can be also disabled by the customer.


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