Process Intelligence Documentation
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User Documentation
User Documentation
  • Process Intelligence
  • 🟪Using Process Intelligence
    • Getting Started
    • Dashboard
    • Integration with ProcessMaker
  • 🟪Data Collection
    • Introduction to Data Collection
    • Data Collection Studio
    • Data Collection Rules
      • Advanced Examples for Data Collection
        • Handling Overlapping URLs in Screen Mapping
        • Click Activity and Field Edit Tracking for Web Applications
        • OCR-Based Identifier Extraction in Desktop Applications
    • Data Collection with X-Ray
      • Working with X-Ray Desktop Tool
      • Example of the X-Ray Workflow
    • Training Data Studio
    • Introduction to Testing
  • 🟪Configuration
    • Service Deployment
    • System and Network Requirements
    • Silent Distribution by IT
    • Chrome Extension
    • Windows Plugin Manual Installation
    • Uninstallation and Cleanup
    • User Roles and Permissions
  • 🟪Architecture
    • Process Intelligence Architecture
    • Architecture Diagrams
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On this page
  • System Requirements for Service Setup
  • Process Intelligence Agent for Windows
  • Process Intelligence Dashboard
  • Network and Firewall Access and Requirements
  • Enable SSO login for Process Intelligence Web App
  1. Configuration

System and Network Requirements

System Requirements for Service Setup

A person with the Admin role in Process Intelligence can manage the team specifications, allow-listed applications and download the MSI-installation packages through the Process Intelligence Admin panel. Typically central distribution by IT, e.g., using Intune or installed by the source users by running the the installer. Source users are identified with team-tokens to ensure anonymity of users: e.g., customer service, finance team, sales team.

Process Intelligence Agent for Windows

Minimum hardware, software and network requirements for the Agent are as follows:

  • Processor: 1.6 gigahertz (GHz) or faster with four or more cores (64-bit).

  • RAM: 8 gigabytes (GB) or greater.

  • Storage: 16 GB or greater free storage space.

  • Windows 11.

  • Chromium-based browser: Google Chrome, or Microsoft Edge.

  • Native access to the allow-listed applications: VDI or remote desktop access to an application might cause some part of data collection to be short.

  • Internet access to required API endpoints.

  • Plugin is a software running in the background: typically consuming 0-5% of CPU load on and 200-400MB memory consumption, installation package ~120 MB.

  • Agent runs automatically under user profile after installation. Automatic updates are optional and in system scope.

Process Intelligence Dashboard

Minimum hardware, software and network requirements for the Process Intelligence Dashboard are as follows:

  • A browser with internet access

  • OpenID Connect with Azure AD for login Preparations before starting Service

Network and Firewall Access and Requirements

  • Unified backend server: https://agent-api.workfellow.com

  • Updates server: https://downloads.workfellow.com

  • Process Intelligence Dashboard (through browser): https://app.workfellow.com

The port used is the default https port 443

Enable SSO login for Process Intelligence Web App

  • Testing that the Plug-in is running properly after the installation

    Occasionally, it might take a little while for Intune to deploy the Agents (users might need to restart their machines to get things rolling). Check from Task Manager that Process Intelligence Windows Plug-in is running under background processes.

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Cloud Application Administrator or higher to approve the rights
Microsoft’s documentation about adding an OpenID Connect-based single sign-on application