Analytics Management

Create analytic reports to visualize in charts and graphics.

What is Analytics Management?

Use the Analytic Reporting to view graphical reports that provide insight and analysis of how well your Processes perform. Use Analytics Reports to do the following:

  • Get an overview and user performance across the platform.

  • Get an overview of historical performance of a single Process.

  • Get a deeper dive into how Process design affects Request performance for a Process.

  • Filter data by date by mouse-hovering over graphical visualizations of your Process Analytics in each dashboard. Each dashboard carries you through to the next level down.

  • Place Analytics charts into Request participant Welcome Screens to inform Request participants and business stakeholders that work is happening efficiently.

These reports pull data from ProcessMaker Platform's datalake. These reports are available in the Analytics top menu in the platform, creating a dedicated space for data visualizations and analysis.

There are two types of Analytics Reports:

  • Dashboards: They are default reports available for all users in your organization. Those can be configured by your Administrator.

  • Your Analytics Reports: They are custom reports that administrators can configure to display for specific users or groups in your company. Configure Your Analytic Reports in Analytics Management.

After an Administrator creates and configures Analytics Reports, the Analytics panel displays them in Dashboards and Your Analytics Reports for each user account.

View Analytics Reports

ProcessMaker Platform displays all Analytics in one table. This makes it easy to manage Analytics Reports.

Permission

Your user account or group membership must have the "Analytics Reporting: View Analytics" permission to view the list of Analytics Reports unless your user account has the Make this user a Super Admin setting selected.

See the Analytics Reporting permissions or ask your Administrator for assistance.

Follow these steps to view all Analytics Reports in your organization:

  1. Log on to ProcessMaker Platform.

  2. Click the Admin option from the top menu. The Users page displays.

The Analytics page displays the following information in tabular format about Analytics Reports:

  • ID: The ID column displays the Analytic Report's ID. ProcessMaker Platform automatically generates the ID value when the Analytics Report is created and represents a sequential number of how many total Analytics Reports have been created to that time.

  • Name: The Name column displays the Analytic Report's name.

  • Description: The Description column displays the Analytic Report's description.

No Analytics Reports?

If no Analytics Reports exist, or you do not have permission to view any, the following message displays: No Data Available.

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