Process Analytics

Understand what Analytics display in ProcessMaker Platform.

Plan Availability:

What is Analytics?

Analytics display pre-configured and custom reports that provide insight and analysis of how well your Processes perform. Use Analytics Reports to do the following:

• Detailed information about cases created for all processes.

• Get an overview of user performance across the platform.

• Get an overview of historical performance of a single Process.

• Get a deeper dive into how Process design affects Request performance for a Process.

• Filter data by date by mouse-hovering over graphical visualizations of your Process analytics in each dashboard. Each dashboard carries you through to the next level down.

• Count and track billable cases and control the billing process.

Watch the following product tour to learn how to view Analytics Reports.

View Analytics

Follow these steps to view the Process Analytics:

1. Ensure that you are logged on to ProcessMaker Platform.

2. Click the Analytics option from the top menu to view Process Analytics.

The Analytics Dashboard displays two types of reports accessible from the left sidebar:

• Default Reports: These pre-configured reports, provided by ProcessMaker, are available to all users within your organization. Administrators have the flexibility to configure default reports according to their requirements.
• Custom Reports: These reports can be created and customized by administrators for specific users or groups within your organization. This feature is available only in the pricing plan. Create custom Analytic Reports in Analytics Management.

Related Topics

View Default Reports

View Custom Reports

Analytics Management