Route Unmatched Courses

Once a transcript is submitted, the system automatically compares incoming courses with the university’s course catalog to establish transfer equivalencies. Courses that do not have a match are flagged for manual review.

To manage unmatched courses, follow these steps:

• Review unmatched courses Review the list of courses that were not automatically matched to existing equivalencies.

• Request departmental review Route the unmatched courses to the appropriate academic department for evaluation and guidance.

• Contact the student if needed If additional clarification is required, send an email to the student with details about the unmatched course.

• Notify the student of non-transferable courses If a course cannot be transferred—for example, due to lack of equivalency or policy restrictions—formally notify the student.

For a step-by-step demonstration of how to route unmatched courses for review, watch the product tour below:

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Route to Student

If more information is needed from a student, a notifcation is sent to them to provide the required details.

Watch the following product tour to learn how students can provided the required information.